Maintenance

Web Maintenance Packages

We never leave you adrift.

Although we pride ourselves on giving our clients the tools they need to succeed, we know not everyone has the time or in-house resources to maintain their web presence and update their website.

Sometimes you need someone to do the heavy lifting for you.

We can create a custom plan just for you. Talk to us about building your personal plan.

Here are a few of our most popular web maintenance packages and associated fees.

  • Bronze
  • $35/month+HST with a one-year contract
  • Wordpress Updates and Security Patches
  • Weekly Site backup
  • Site Uptime monitoring
  • Backup Restoration
  • SSL Security Certificate
  • Silver
  • $70/month+HST with a one-year contract
  • Wordpress Updates and Security Patches
  • Weekly Site backup
  • Site Uptime monitoring
  • Backup Restoration
  • SSL Security Certificate
  • Malware and hack scanning
  • Brand reputation and blacklist monitoring
  • Gold
  • $130/month+HST with a one-year contract
  • Wordpress Updates and Security Patches
  • Daily Site backup
  • Site Uptime monitoring
  • Backup Restoration
  • SSL Security Certificate
  • Malware and hack scanning
  • Brand reputation and blacklist monitoring
  • Monthly scan to repair broken links
  • Platinum
  • $450/month+HST with a one-year contract
  • Wordpress Updates and Security Patches
  • Daily Site backup
  • Site Uptime monitoring
  • Backup Restoration
  • SSL Security Certificate
  • Malware and hack scanning
  • Brand reputation and blacklist monitoring
  • Monthly scan to repair broken links
  • 3/hours/month website SEO or Programming
  • Monthly Analytics Highlights report
  • Detailed Quartely Analytics report with recommendations
$500.00
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Plan Name

Don’t see anything that fits? Ask us about customizing a web maintenance solution just for you.

What you need to know

A stale website is like an unkempt store. There may be treasures inside, but will the customers stick around to find them.

We offer web maintenance and web refresh retainer packages for services such as programming, optimization, analytics, social media management, digital marketing management and content creation. Ask us about how we can keep your web presence current.

Some of the questions we are frequently asked:

  • What can I use my SEO and Programming Hours for?

    Optimization involves both technical and content-based attributes of the website. We will discuss with you the most pressing issues and determine work accordingly. The hours could include content optimization, content development, link research, and more!

  • Do you offer 24/7 technical support?

    Not at this time. Our support hours are 8:30 AM – 5:30 PM Atlantic Time, Monday through Friday.

  • Can you restore an old version of my site from a backup?

    Yes, we can. As part of our packages, we make regular backups and store them in a secure off-site location. Provided the backup you want is available, we can restore it.

  • What does AOR Web Solutions do if my website is hacked?

    Through our partner, Sucuri Security, we monitor your website continuously for problems so we know immediately if something is wrong. On top of that, we will manually check your website on a regular basis.

    Unfortunately, even with proactive monitoring, not every security issue can be prevented. If that happens, we will respond as soon as possible.

  • How do I get support?

    Email us at any time from the email associated with your account or call us and we will open a support ticket.

  • What happens if my WordPress plugin cannot be updated?

    There are times when WordPress plugins are no longer supported, or when they cause conflict with other plugins. In these cases, we will work to fix the problem if possible. This may involve leaving the plugin at an earlier version, or identifying potential replacements for the plugin causing the problem. In either case, we will contact you to notify you of the problem and the proposed solution.

  • What if an update breaks my site?

    Before performing any updates, we backup your site. If the updates cause problems, we restore your site with the backup we just created. From there, you’ll be notified of the issue and potential solutions. The majority of issues are addressed free of cost, however, custom plugins, issues introduced by users, or especially time-consuming issues may be billable. AOR Web Solutions will not incur any additional costs without obtaining approval from you first.

  • What is the difference between the Analytics Highlights reports and the Quarterly Detailed Report?

    An Analytics Highlights report covers the basics – who your visitors are, where they come from, and what they do on your site. It also reports on the Key Effectiveness Indicators, if they have been developed. Information is carried from one report to the next, and over time it shows changes in how your site is being used.

    A Quarterly Detailed Report takes your analytics to the next step. It connects the information in your highlights, and shows how these factors impact successful interactions on your site. It also includes recommendations on how to improve your Analytics collection and some insights on how to potentially improve performance on your site.

    If you have not determined Key Effectiveness Indicators for your site, you can use your hours for a formal web analytics review, where your Key Effectiveness Indicators can be developed!

Ready to learn more?

Contact Us